Most condominium software bills your units. This one runs your community.

Property management companies and developer-operators running roughly 200 to 5,000 units across multiple towers or communities. The product covers the whole monthly cycle - the property register, ownership and tenancy, access credentials, service charges, invoicing, disputes and the dashboards - so it stands up whether or not your communities are individually sub-metered. Where they are, the utility side goes considerably deeper than the mainstream platforms, and that is usually what decides it.

Then you use the rest of it, and it is worth saying so in the first meeting so we scope accordingly. The property register, multi-owner and tenancy records, access credentials, the service charge rules engine, consolidated invoicing with owner and tenant payer routing, disputes and the five dashboards all work with no meters in the picture - service charges run off fixed or per-square-metre rules rather than consumption. What you would be leaving unused is the metering depth, which is a large part of what makes us the cheaper answer for a sub-metered portfolio. If nothing you manage is metered and nothing will be, we will tell you plainly whether we are the right fit.

The billing period is split into occupancy sub-periods from the real lease dates - owner before, tenant during, owner after. For each utility, if a genuine move-out meter reading exists for that unit inside the period, the departing tenant is billed on that actual consumption and the line says so. The rest is spread across the other occupants by days, marked estimated, with the last split absorbing the rounding so the parts add back exactly to the metered total. Every split is shown to you, editable, before a single invoice is created. And the departing tenant's access cards are deactivated in the same step.

Not yet. Invoices are issued and reconciled in Odoo, but payment happens by bank transfer today. Online payment and auto-pay are the first items on our roadmap, and Odoo's payment providers make it far more of a configuration and interface exercise than a rebuild. We are not promising you a date on a web page - ask us where it stands the week you're evaluating.

Off a priority-ordered rule set rather than a formula buried in code. Each rule is either a fixed amount per unit or an amount per square metre of net area, and can be targeted at a unit category, a block, a floor, or any combination - leave a targeting field empty and it matches everything. Rules carry optional effective-from and effective-to dates, they are evaluated in sequence, and the first match wins, so a specific rule cleanly shadows a general one. Where a single unit genuinely needs a different number, you set it to manual override and the resulting line is flagged as manual so nobody has to wonder later.

You add a rate line with the date it takes effect, and it gets approved by whoever is allowed to approve it. Rates are held per utility per block and carry four decimal places, because two decimals round real money away when you multiply by a thousand units. Nothing needs to be rebuilt, and the change carries its own discussion and audit history on the record.

Because the accounting is the hard part, and it already exists. Invoices here are ordinary Odoo customer invoices with four condominium fields on them, so payment registration, reconciliation, partial payments, credit notes, tax, multi-currency, aged receivables and local e-invoicing all work on day one. A standalone platform has to build and certify that itself, in every market it enters, and charge you for it.

Yes. Each community is its own company inside Odoo, so it gets its own chart of accounts, journals, sequences and financial statements - which is what association law generally expects - and one community's data is kept out of another's by Odoo's own multi-company rules. The trade-off is honest: per-community reporting is excellent by construction, and consolidated cross-community reporting is something we build for you rather than something that comes free.

No - and no resident self-service we would show you yet either. There is no installable app, no push notification and no offline meter-reading app for your utility officers. Two thirds of condominium owners say they would rather deal with their building through an app, so we are not going to pretend this is a small thing. It is on the roadmap, and it is the honest answer to the question most competitors would answer with a screenshot.

Yes. The database is yours and you can export it in full at any time. You are not locked into us as a supplier in order to keep operating, and that is a deliberate choice on our part. It is worth asking every vendor on your shortlist the same question, and noticing which ones need a moment before answering.

It depends on how many communities and units you're bringing, how clean the property and meter registers are, and whether you're migrating billing history. Setting up the register and, where they exist, the meters and tariffs is usually the long pole - the rest is configuration. We scope it properly before quoting rather than giving you a number we would have to walk back later. Ask for the timeline in writing, from us and from everyone else you're talking to.